Reporting line
One AI accountable executive. Inside the existing org, not above it.
The Head of Technology · AI reports to the CTO Peter Hastings and into the office of the Chairman Joseph Nalkara on AI strategy. The role does not displace the CRO or the existing sales leadership. It owns the AI mandate end to end while respecting the commercial spine that already exists.
Org chart · As proposed
Chairman / Founder
Joseph Nalkara
Strategic sponsor for AI bet
CTO
Peter Hastings
Owns Technology org
Direct report to CTO
Head of Technology · AI
Strategy · P&L · Platform · Board narrative
Existing · parallel function
CRO / Head of Sales
Lewin Joey · Ramakrishna Reddy and team
Reports to CRO (existing sales leadership) · dotted line to Head of Technology · AI
VP AI Sales
Carries AI ARR quota inside the existing commercial structure. Owns analyst pipeline and AI deal qualification.
Reports to Head of Technology · AI
Chief AI Architect
Owns reference architecture, model selection, MLOps stack, and platform engineering for the productised AI offerings.
Reports to Head of Technology · AI
AI CoE Practice Lead
Runs the AI delivery bench, certification programme, and offshore capacity for AI engagements out of Kochi.
Note: VP AI Sales sits inside the existing sales organisation under the CRO, with a dotted line to the Head of AI for technical qualification and analyst orchestration. This preserves the existing commercial leadership and avoids creating a parallel sales silo.
Role boundaries
Why no one encroaches on the Head of AI mandate
| Role | Reports to | Mandate | Why this does not encroach | KPIs owned |
|---|---|---|---|---|
| VP AI Sales | CRO (existing sales leadership) (dotted: Head of Technology · AI) | Carries AI ARR quota inside the existing commercial structure. Owns analyst pipeline and AI deal qualification. | Sits inside the existing sales org, not under the Head of AI. No platform, IP, or technical authority. Career path is CRO, not CTO. Dotted line to Head of AI is for technical underwriting only. | AI ARR ($M) · Win rate vs Quantiphi / Brillio · Analyst briefings booked |
| Chief AI Architect | Head of Technology · AI | Owns reference architecture, model selection, MLOps stack, and platform engineering for the productised AI offerings. | Individual contributor leadership. Architects design, the Head of AI sets strategy, allocates capital, and owns the P&L and the board narrative. | Platforms shipped · Model governance posture · Reuse rate across delivery |
| AI CoE Practice Lead | Head of Technology · AI | Runs the AI delivery bench, certification programme, and offshore capacity for AI engagements out of Kochi. | Delivery focused. Operates within the strategy and platform guardrails set by the Head of AI. | Certified AI engineer count · Utilisation % · Delivery NPS |
Owned exclusively by Head of AI
- · AI P&L and capital allocation
- · Platform roadmap and IP strategy
- · Hyperscaler partnership tier
- · Analyst and board narrative
- · M&A thesis for AI tuck-ins
- · Cross functional org design for AI
Delegated downward
- · Reference architecture (Chief AI Architect)
- · Delivery bench (CoE Practice Lead)
- · Certification programme execution
Shared with existing functions
- · AI ARR quota (with CRO via VP AI Sales)
- · Talent density (with CHRO)
- · Delivery quality (with CTO Peter Hastings)
- · Capital plan (with CFO and Chairman)